Terms

1. Who provides Unsubfox

Unsubfox is provided by Synctech sp. z o.o. (registered name: SYNCTECH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ), Plac Bankowy 2, 00-095 Warszawa, Poland, KRS 0001081502, registered with Sąd Rejonowy dla m.st. Warszawy w Warszawie, XII Wydział Gospodarczy Krajowego Rejestru Sądowego, NIP 7011186644, share capital PLN 5,000.00. “We”, “us” and “our” mean that company.

Contact support@unsubfox.com for support, complaints, cancellation or withdrawal; telephone +48 724 246 969. Written correspondence goes to our address above. Website: unsubfox.com.

You can submit requests at any time. We aim to respond within five business days, excluding weekends and Polish public holidays. This target does not extend legal deadlines or change when a request is received.

2. What Unsubfox does

Unsubfox helps identify and organize subscriptions, expenses and renewal information, prepare cancellation or refund requests, and follow correspondence. For every subscription we identify, we provide cancellation instructions. Where supported, we also send cancellation requests and follow-ups from your connected mailbox with your authorization. Some providers require additional steps on their website or app. Budget and calendar features organize available information. Your offer identifies included features.

Detection and drafting use artificial intelligence and can be incomplete or incorrect. Review the account, amount and requested action before authorizing it; check important deadlines directly with the merchant. These limitations do not remove our service obligations or your statutory remedies.

Sending a request does not confirm cancellation; refund approval does not confirm receipt of money. Merchants may require their own process or identity checks. We provide no legal representation, regulated financial advice or guarantee of savings, cancellation or merchant refunds. We do not receive merchant refunds for you.

3. Eligibility and acceptable use

You must be at least 18, able to contract, and use Unsubfox personally in a country where we offer it. Applicable protections for individual business customers remain unaffected. Keep your account information accurate, protect your email and sign-in links, and report suspected unauthorized access.

You need internet access, an up-to-date browser with JavaScript and necessary storage, and an accessible email address. Mailbox features require a working Gmail or Outlook connection and permissions; provider or administrator restrictions may apply. Do not give Unsubfox your mailbox password.

Do not access accounts without authority, impersonate others, submit false claims, send unlawful content or spam, harvest private information, bypass security, or use disruptive automation. Ordinary Unsubfox automation, assistive technology and activities that cannot lawfully be restricted, including applicable interoperability and security-research rights, are preserved.

4. Your authorization for merchant requests

Connecting a mailbox alone does not authorize cancellation or a refund request. Confirming a particular request authorizes us to use relevant information, send it, read replies and send related follow-ups. Some follow-ups are generated and sent automatically without individual approval.

This authorization does not permit purchases, new fees or subscriptions, plan changes, store credit, reduced refunds, waiving your rights or legal representation. Merchants may require separate authorization or direct action.

Stop a request through its controls or support; further work stops once processed. Sent messages cannot be recalled and merchant actions cannot necessarily be reversed. Stop or finish active requests before disconnecting their mailbox. Provider access can also be revoked directly. Disconnection does not cancel Unsubfox renewal or erase records. Tell us if you resolve a case yourself; pending requests do not suspend merchant payment deadlines.

5. Paid orders and renewal

If you purchase a paid membership, the offer and checkout specify included features, currency, total payable including applicable taxes, initial period, renewal charge and interval, and cancellation method. Where required, advertised consumer prices include applicable tax. Placing the paid order creates a payment obligation.

The paid agreement forms when we accept and confirm your order. You can save these terms; we provide confirmation, applicable terms, purchase details and withdrawal information on a durable medium such as email.

Plans renew every 4, 12 or 24 weeks as selected. Four weeks means 28 days, not a calendar month. Introductory prices last only for the stated period; a paid introductory period is not a free trial. Your confirmed offer determines your charges.

Subscribing authorizes recurring Stripe payments at the agreed price and interval until renewal is cancelled. Included features carry no separate percentage fee on merchant refunds or savings. A failed payment may end access when paid time expires, but does not itself cancel renewal.

6. Cancellation and account closure

Cancel future renewals through Settings → Manage membership or email support@unsubfox.com with information identifying your account. No reason is required. Cancel before renewal becomes due. Access normally continues until paid time expires. We confirm cancellation and the access-end date, and correct a renewal charge caused by not processing a timely cancellation.

At paid-access expiry, automated discovery and merchant handling stop. This does not complete merchant requests, cancel merchant subscriptions or erase records. Signing out, stopping requests, disconnecting mail or simply not using Unsubfox does not cancel membership renewal.

Ordinary renewal cancellation does not itself entitle you to a prorated refund for unused paid time. Statutory withdrawal, service remedies, termination refunds under section 9, accepted refund promises and payment-provider rights remain unaffected.

Request account closure at support@unsubfox.com. A request attributable to you also cancels future renewal. If identity is reasonably doubtful, we promptly seek proportionate verification; once confirmed, billing cancellation honors the original timely receipt, not the verification or deletion date.

Closure stops pending work, revokes our mailbox connections and ends account access; we confirm closure and renewal status. It cannot recall sent messages or reverse merchant actions. Cancel renewal alone to retain access for paid time. Refund rights remain. Eligible data is deleted under the Privacy Policy; narrowly necessary legal records may remain, with retention exceptions explained.

7. Statutory withdrawal

Consumers entitled to distance-contract withdrawal may withdraw from the initial agreement within 14 days of conclusion without a reason. Longer mandatory periods remain applicable. Send a clear statement to our email or postal address; sending before the deadline is sufficient. The form below is optional.

We refund payments covered by valid statutory withdrawal in full, without undue delay and within 14 days after being informed, through the original payment method unless you expressly agree otherwise, without a reimbursement fee.

Service may start during this period following your required express early-start request and acknowledgment. We waive any otherwise lawful proportionate charge if you validly withdraw. Logging in, connecting mail, scanning or submitting a request does not automatically remove withdrawal rights or fully perform an ongoing membership. Withdrawal cannot reverse messages or merchant actions already completed; your rights against us remain.

8. Service problems and refunds

Email or write to us with your account details, problem and requested outcome. No special form is required; do not send passwords or full card details. For consumer complaints governed by Polish law, we respond on a durable medium within 14 days of receipt; statutory consequences of silence, including acceptance where applicable, apply.

We must supply a conforming digital service, including required updates, throughout the agreed period. Applicable remedies include supply or restoration of conformity without charge, within a reasonable time and without significant inconvenience; proportionate price reduction; or termination and reimbursement when statutory conditions are met. Repeated repair attempts are not required where another remedy is already available. Required refunds follow statutory deadlines.

We consider goodwill refunds individually and honor additional promises in your accepted offer. These terms create no separate fixed-period guarantee. A merchant refusing a refund neither automatically establishes a Unsubfox failure nor excuses our own failure to perform.

9. Availability and changes

We may maintain the service or proportionately restrict use for security incidents, unlawful conduct or serious breaches. Where reasonably possible, we explain restrictions and allow resolution; urgent protection or legal compliance may require immediate action. Contact support to challenge an error.

Beyond maintaining conformity, ongoing service changes are permitted only where lawful and justified by a legal, security or technical requirement, or an external provider change affecting the service. Changes must be proportionate and without additional cost. Significant negative effects on access or use require advance durable notice and applicable termination rights. Under Polish digital-service rules, unless a statutory exception applies, fee-free termination is available within 30 days of the change or notice, whichever is later, separately from advance notice, with any reimbursement required by law.

Terms amendments must be lawful and necessary to reflect legal requirements, documented security or abuse risks, or a service change permitted above. They cannot increase the agreed recurring price, change an agreed paid period, remove accrued rights or avoid earlier responsibility. Changes outside this power need separate agreement.

Amendments affecting rights or obligations require at least 30 days’ advance email with the reason, change, effective date, saveable terms and options. For adverse amendments, you can terminate without a fee before effect and receive unused prepaid amounts after termination. More favorable mandatory rights remain. If mandatory law leaves less time, we explain and give as much notice as legally possible.

Editorial corrections without changes to rights or obligations need no advance notice. Versions are dated and earlier applicable versions are available on request. Posting is not retroactive amendment; silence or continued use does not replace affirmative agreement where required. Permanent discontinuation of prepaid service requires notice and refund of unused time and any further legally required amount.

10. Content, responsibility and privacy

We retain software and branding rights and grant limited, non-exclusive personal use during access. No unauthorized resale, sublicensing, software copying or falsely endorsed branding is allowed; lawful use of your records and non-waivable rights remain. Your information and correspondence remain yours. Necessary lawful processing does not give us a licence to publish private correspondence or use it in advertising.

We remain responsible for our contractual and legal obligations. Nothing excludes non-excludable liability, intentional misconduct, mandatory conformity duties or data-protection remedies, or imposes a general third-party indemnity on you. The Privacy Policy explains processing; accepting terms is not consent to optional analytics, marketing or every mailbox use.

Privacy

11. Law and disputes

Polish law governs without depriving you of applicable mandatory consumer protections in your country of habitual residence. You may use courts with jurisdiction under applicable law; there is no exclusive Polish court, mandatory arbitration or class-action waiver.

You may contact us without losing court rights. UOKiK provides Polish consumer and ADR information at polubowne.uokik.gov.pl. Unless participation is legally required or bindingly committed, we decide for unresolved complaints and give the required durable response and competent-body information. English support does not waive applicable language rights.

Polish consumer assistance and dispute resolution (UOKiK)

Model withdrawal form

To: Synctech sp. z o.o., Plac Bankowy 2, 00-095 Warszawa, Poland; support@unsubfox.com.

I/We hereby withdraw from my/our contract for Unsubfox membership.

Contract date: ____

Consumer name(s): ____

Consumer address(es): ____

Account email or order reference, if available: ____

Date: ____

Signature(s), only on paper: ____

Delete alternatives that do not apply. No order reference or particular form is required if your statement otherwise identifies the agreement.